http://www.whataboutclients.com/
is a blog run by Dan Hill from
San Diego - but clients are the same the world over. Here are
some of his rules:
1. Represent only clients you like.
2. The client is the main event.
3. Make sure everyone in your firm knows the client is the main
event.
4. Deliver legal work that changes the way clients think about
lawyers.
5. Over-communicate: bombard, copy and confirm.
6. When you work, you are marketing.
7. Know the Client.
8. Think Like the Client--Help Control Costs
9. Be There For Clients--24/7.