OFT Goes For Estate Agents

OFT encourages home buyers to look out for Estate Agents displaying its approved code logo
2 April 2007 15:01
Office of Fair Trading Press Release
As Codes Awareness Month draws to an end, the OFT is encouraging home buyers to look for estate agents who display the OFT Approved code logo. Independent research shows that customers of businesses that are members of an approved code generally can expect a more structured and developed approach to customer service.

Estate agents displaying the OFT Approved code logo offer a higher level of customer service because they are a member of the Ombudsman for Estate Agents Company Ltd (OEA), a body whose consumer code has met the OFT Consumer Codes Approval Scheme's challenging standards.