Issued on behalf of: Office of the Legal Services Complaints Commissioner
The Legal Services Complaints Commissioner, Zahida Manzoor CBE, has today declared the Law Society's complaints handling Plan for the period 1 April 2007 to 31 March 2008 as adequate.
However, the Commissioner also sounded a note of caution in agreeing the Plan by pointing out the importance of the Law Society being more proactive in managing performance against the targets and delivery of its Plan earlier in the year.