Law Society Fined £250,000

Quarter of A Million Pound Penalty for the Law Society
Legal Services Complaints Commissioner's Press Release
18 May 2006
The Legal Services Complaints Commissioner, Zahida Manzoor CBE,
announced today that she would be levying a penalty on the Law
Society.  The penalty, a quarter of a million pounds, is because
of the inadequacy of the Law Society’s Plan for securing
improvements to its complaints handling services for 1 April 2006
to 31 March 2007.

Complaints-handling fine 'unreasonable', 'disproportionate'
Law Society Press Release
17 May 2006
Commenting on the Legal Services Complaints Commissioner's
decision to fine the Law Society £250,000 for submitting a plan
for 2006-07 that she regards as inadequate, Professor Shamit
Saggar, chair of the Consumer Complaints Board, said:
"This fine is wholly unreasonable. It is outrageously
disproportionate to the modest degree of difference between us and
Ms Manzoor. The Lord Chancellor himself has noted our continually
improving performance. Our proposals for the coming year are
ambitious and would significantly benefit consumers. But we cannot
commit to unrealistic targets."