Legal Services Complaints Commissioner and the Law Society Announce Agreement of A Plan and Targets DCA Press Release 31 July 2006 In May, the Legal Services Complaints Commissioner, Zahida Manzoor CBE, announced that she would be levying a penalty of a quarter of a million pounds on the Law Society. This was because the Law Society had submitted a plan that was inadequate for securing improvements to its complaints handling services for 1 April 2006 to 31 March 2007. Today, the Commissioner reported that a new plan for 1 April 2006 to 31 March 2007 had been agreed with the Law Society. She has therefore decided to reduce the penalty I levied earlier this year by £30,000.